FAQs
Short stays (2-27 nights)
Cancel 14+ days before arrival → Full 100% refund
Cancel 7–13 days before arrival → 50% refund
Cancel 0-6 days before arrival → 0% refund
Blackout Dates (April 1–April 30): Reservations with a check-in date between April 1 and April 30 are subject to a stricter cancellation policy that supersedes the standard cancellation terms above. Cancellations made at least 30 days before check-in will receive a full refund; cancellations made less than 30 days before check-in are non-refundable.
Extended stays (28 nights or longer)
Cancel 60+ days before arrival → Full 100% refund
Cancel 0-59 days before arrival → 0% refund
All reservations include a free cancellation within 24 hours of booking confirmation, provided the booking was made at least 72 hours before check-in. Does not apply to reservations 30 nights or longer.
*Property (52) Valley View is exempt from this policy. Please refer to the rental agreement for terms and conditions.*
Check-in is anytime after 4:00 PM local time, and check-out is no later than 10:00 AM.
Early check-in is available at 1 PM & 10 AM, and late check-out is available at 1 PM and 5 PM—all for an additional fee.
You’ll have access to a digital boarding pass, with a link available in your booking confirmation, where you can submit your request pending availability. Late check-out is only available if no guests are checking in on the same day.
All our properties have keyless locks. This keyless system allows entry into the vacation rental through the issue of a “code” rather than a physical key. The code changes for every reservation so it is an incredibly safe alternative. By issuing the code prior to arrival, the check-in process is much easier.
We provide a departure clean on all stays. A mid-week or mid-stay clean can be provided for an additional fee.
Pool heating is available for $85/night (spa is complimentary), applied to the entire duration of your stay. When selected, the pool will be heated to a comfortable 86°F. Heating the pool requires advance 24 hours activation to reach the desired temperature prior to check-in.
The property will be stocked with an initial supply of trash bags, paper towels, kitchen sponges, hand soap, dish soap, and toilet paper. The property is equipped with a specific quantity of bath and pool towels to accommodate the maximum occupancy of the home. The bathrooms are stocked with shampoo and conditioner. There are also fully equipped laundry rooms with a washer, dryer, and iron.
We do not recommend shipping packages directly to the home. We do not have access to the mailbox, and multiple individuals may have access to the property, including vendors, housekeeping, and guest services staff. For this reason, VARE cannot be responsible for packages once they have been delivered.
The property listing will indicate if the home is pet friendly. We only allow dogs, with a maximum of two per property. A pet fee of $125 per pet applies. Service animals are exempt from the pet fee.
Contact reservations@stay.vareproperties.com to schedule a delivery back to your home. Shipping and handling fee will apply.
We use a variety of security measures to help protect your personal information. Sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and securely processed through our payment gateway provider. Access to this information is limited to authorized individuals who are required to keep it confidential. Payment information is not stored on our servers after a transaction is completed.