For short-term stays (2-20 nights), guests will receive a full refund if they cancel at least 60 days before check-in. Cancellations made less than 60 days prior to check-in are non-refundable. For long-term stays (21+ nights), guests will receive a full refund if they cancel at least 6 months before check-in. Cancellations made 3-6 months prior to check-in will receive a full refund minus a 15% cancellation fee. Cancellations made less than 3 months prior to check-in are non-refundable. We highly recommend purchasing travel insurance for added peace of mind—please contact us for more information. Additionally, all reservations include a free cancellation within 24 hours of booking confirmation, provided the booking was made at least 72 hours before check-in.
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WHAT IS THE CANCELLATION POLICY?
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WHAT TIME IS CHECK-IN AND CHECK OUT?
Check in is after 4PM local time, and check out is no later than 11AM. Early check in and late check out may be available for your reservation. There is a fee of $150 for both or $85 for either early check in or late check out.
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WILL I NEED TO MEET THE PROPERTY MANAGER TO GET A KEY?
All our properties have keyless locks. This keyless system allows entry into the vacation rental through the issue of a “code” rather than a physical key. The code changes for every reservation so it is an incredibly safe alternative. By issuing the code prior to arrival, the check-in process is much easier.
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DO YOU PROVIDE DAILY CLEANING SERVICE?
We provide a departure clean on all stays. A mid-week or mid-stay clean can be provided for an additional fee.
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CAN WE HAVE THE POOL HEATED?
During the winter, the temperature of pools can range between 50-70 degrees. If you would like the pool to be heated to 80-82 degrees, we do charge a fee of $85/night. Please let your property manager know at least 48-hours in advance of your arrival if you would like pool heat added to your reservation.
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WHAT IS PROVIDED WITH MY ACCOMODATIONS?
All of our properties are furnished and have a kitchen with amenities including a microwave, coffee maker, toaster and blender. Each property is stocked with cooking and serving items including plates, bowls and utensils, as well as a can opener, corkscrew, measuring spoons, and more. The coffee maker takes ground coffee and we also offer a spice rack, salt and pepper.
There are bath towels, pool towels and bed linens. We also provide an initial supply of trash liners, toilet paper, hand soap and dishwasher soap. Bathrooms are stocked with shampoo, conditioner and liquid body wash. Laundry facilities are also equipped with laundry soap and dryer sheets. -
MAY I SHIP A PACKAGE TO MY VACATION HOME?
We do not recommend shipping directly to the home, we do not have mailbox keys, and there are many different people with access to the home: vendors, housekeeping, Guest Services staff, etc.… so we cannot be responsible for packages once delivered.
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DO YOU ALLOW PETS?
Most of our properties are pet friendly. We allow for up to two pets per property for a fee of $75/pet.
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WHAT DO I DO IF I FORGOT SOMETHING AT THE RENTAL?
Contact reservations@vareproperties.com to schedule a delivery back to your home. Shipping and handling fee will apply.
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IS BOOKING ONLINE SECURE?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
